Shipping policy

Shipping Policy

1. Order Processing

Orders are typically processed within 1–2 business days after payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Once an order is processed, you will receive a confirmation with tracking information, if applicable.

2. Shipping Methods and Delivery Times

Bag Box partners with reputable carriers to ensure timely delivery. Estimated delivery times are as follows:

3. Shipping Costs

Shipping costs are calculated at checkout based on the shipping method selected and the destination address. Bag Box reserves the right to adjust shipping fees due to carrier changes or unexpected circumstances.

4. International Shipping

Bag Box ships internationally to select countries.

International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.

Delivery times for international orders may vary significantly due to customs processing.

5. Order Tracking

Once your order is shipped, you will receive a tracking number to monitor its progress. Please allow up to 24 hours for tracking information to update after shipment.

6. Shipping Address

Please ensure that all shipping information is accurate.

Bag Box is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Changes to the shipping address after an order is placed may not be possible.

7. Lost or Damaged Shipments

Bag Box is not responsible for packages lost or damaged in transit by the carrier.

If your order arrives damaged, please contact the carrier immediately to file a claim.

Our support team can assist by providing documentation for claims.

8. Order Delays

Occasionally, orders may be delayed due to high demand, carrier issues, or other unforeseen circumstances. Bag Box will make reasonable efforts to notify you of any significant delays.

9. Contact and Support

For questions regarding your shipment, tracking, or order status, please visit our website’s support section for assistance.

By placing an order with Bag Box, you acknowledge that you have read and agree to this Shipping Policy.